Carol Lane Eagle

CarolCarol Lane Eagle facilitates the Impact of Crime on Victims program at Sussex Correctional Institute and James T. Vaughn Correctional Center.

Carol has devoted nearly 30 years to serving an often times misunderstood population: incarcerated males.  She spent 23 years teaching academics, reentry skills, and moral reasoning to this population.  Carol has developed a sense of the faulty reasoning, or criminal thinking which leads to their actions and an appreciation for the communities they come from.  She has also discovered through their countless, heartfelt life stories,  that they need to come to terms with the physical, emotional, and financial damage/harm they commit against their victims, their communities, their families, and  themselves.


Sheryl Hickman, Ed.D

sherylSheryl Hickman facilitates the Impact of Crime on Victims and the Courage to Change programs at Howard R. Young Correctional Institution in Wilmington.

Sheryl has a background and experience that includes a career in education and leadership development at major corporations as well as many volunteer initiatives in the community. Sheryl has a Bachelor’s in Human Resource Management, Master’s in Technology Education, and Doctorate in Education, and is a certified Biblical Counselor.

Sheryl is involved in projects providing awareness to the issue of domestic violence against women and children. Sheryl serves as director of a ministry that supports and mentors single mothers; Beautiful Gates Ministry. Some of these mothers are past or current victims of domestic abuse, so victim impact is a relative issue in both of these areas of volunteer work. Previously she has served as a board member for SOAR (Survivors of Abuse in Recovery), an organization which provides support to victims of sexual abuse.


Michelle Washington

MichelleWMichelle Washington facilitates the Courage to Change program at Hazel D. Plant Women’s Treatment Facility and Howard R. Young in New Castle.

Michelle has a passion to serve, empower and uplift people wherever she goes.  She works as a Senior Analyst at Bank of America.  She helped launch the High Achievers Motivational Academy, an after-school program that focuses on leadership, academic excellence and character development.  Michelle is the founder and CEO of Women of More Organization, LLC,  She is also the author of Woman of More Magazine, which highlights women who are industry leaders,  game changers, community  leaders,  business owners, and difference makers.


Corry Wright

corryCorry facilitates the Courage to Change program at Howard R Young Correctional Institute. This stand-alone program targets the 18-25 year-old prison population in an effort to reduce violence in the city of Wilmington.

Corry is pursuing a Bachelor’s degree in Behavioral Science and an Associate degree in Human Service Technology. Corry is employed at the Delaware Center for Justice and works with youth at Ferris in the SWAGG (Student Warriors Against Guns and Gangs) program. Corry has an extensive background working with at risk youth as well as community members in order to end violence in the city of Wilmington.


Kim2018adjKim Book is a survivor and the founder and executive director of Victims' Voices Heard Inc. - a non-profit organization that gives victims of violent crime the opportunity to meet with their incarcerated offender and teaches victim empathy to incarcerated offenders. Kim is responsible for the Victim-Offender Dialogue Program statewide and is also a Program Facilitator at Sussex Correctional Institution.

In 1995 her only child, 17-year-old Nicole, was stabbed to death in her father's home in Delaware by a 16-year-old man she knew. This event shaped Kim's life and is the driving force behind her need to assist other victims/survivors of crime in their need to meet with their offender and hear them take responsibility for their crime and express remorse.

Two years after Nicole's death, Kim began volunteering in the correctional system, participating in prison programs - including the victim sensitivity program. These programs allowed her to have contact with offenders of severe violence and gain a better understanding of why people commit crimes. It also has deepened her respect for the correctional system.

In 1998, Kim began mediating minor offenses. In 2000 she began studying restorative justice and severe violence dialogue programs in the United States. In 2002, with the help of the non-profit agency People's Place and a VOCA (Victims of Crime Act) grant, Kim was able to implement Victims' Voices Heard/Severe Violence Dialogue Program in Delaware.  The program was then funded by the state through the AOC (Administrative Office of the Courts) until 2010 when Victims' Voices Heard became its own non-profit agency.

Kim is a trained mediator and facilitator in cases of severe violence dialogue. She received her training at the University of Minnesota, under Mark Umbreit, Executive Director at the Center for Restorative Justice and Peacemaking. She has had extensive training dealing with sexual assault, sexual predators and is a trained sexual assault volunteer. Kim also attended STAR (Strategies for Trauma Awareness and Resilience) at Eastern Mennonite University.

Kim has been trained in Circles Processes. Circles are used to solve programs, support one another and connect to one another. The Circle Process is used in a variety of contexts. In neighborhoods, they provide support for those harmed by crime. In schools, they create a positive classroom climate and resolve behavior problems. In the workplace they help address conflict.

You may contact Kim directly by sending an email to: This email address is being protected from spambots. You need JavaScript enabled to view it..  


Nicole Shuler-Geer - Chair

Nicole Schuler-GreerMrs. Shuler-Geer has spent her entire career in the field of public safety. She is currently a Comprehensive School Safety Emergency Planner for The Department of Homeland Security/DEMA, and Adjunct Faculty at Wilmington University. Mrs. Shuler-Geer was formally the Department Chairperson for the Criminal Justice and Homeland Security Program at Delaware Technical Community College,  Officer for Operation Safe Streets/Governor’s Task force, a Senior Probation and Parole Officer, and a Training Educator for the Delaware Department of Correction Training Academy.

Emily McCauley, CPA - Treasurer

Emily McCauleyMs. McCauley is a Certified Public Accountant and member of Book and Associates, CPAs, in Dover, Delaware since 1991. She has a Master’s of Science in Organizational Leadership, a Bachelors and Associates degree in Science in Accounting.  Ms. McCauley is a member the Delaware Society of Accountants and the American Institute of Public Accountants (AICPA.) 

A Texas native, Ms. McCauley relocated to Delaware in 1982. She is active in community organizations, such as Victim’s Voices Heard and the BNI-Rehoboth II Network Group. While supporting many causes over the years, her main focus is collecting donations for the food bank and contributing to foster children programs.

Onita Wells - Secretary

Onita WellsMs. Wells has worked for Big Brothers Big Sisters (BBBS) for 8 years in program development, grant writing, and more recently as program manager for Kent County BBBS.  Ms. Wells has a bachelor of science degree in behavioral science and master of science degree in administration of human services; both from Wilmington University.

LeeAnn Bullock

Dale.Wyatt.WebA Wilmington community leader and survivor of homicide, Ms. Bullock participated in Victims' Voices Heard (VVH) severe violence dialogue program. She has also participated as a guest speaker for the Impact of Crime on Victims program; a program that teaches incarcerated offenders victim empathy.

In 2012, Ms. Bullock was appointed by Governor Markell to serve on the Board of Parole representing victims/survivors. She is the first victim to serve on the board in the capacity as a Victims' Advocate. Ms. Bullock is a member of APAI (Association of Paroling Authorities International) and recently completed Parole Board Member's training provided by the National Institute of Corrections.

She has been an employee with the DuPont company for 30 years working in the field of safety and occupational health.

Grace Guan

Grace.WebMs. Guan is a licensed attorney in Pennsylvania and New Jersey and currently works as associate general counsel for an investment company in Delaware. She is a first-generation Chinese American, having moved to the United States from China when she was thirteen. She has been living in Delaware since 2001. Ms. Guan has a bachelor degree in biology from University of Delaware and Juris Doctor degree from Delaware Law School.

Ms. Guan completed the severe violence dialogue program in 2013 and has since been involved with Victims’ Voices Heard as a guest speaker for the Impact of Crime on Victims program.

Crystal Heath

Crystal.WebMs. Heath is a clinical therapist with a client-centered philosophy. She has more than 15 years of experience in the human services field, working with adults, youth, children and their families. Areas of focus are trauma and other behavioral health challenges individuals may face.

Ms. Heath holds a Masters’ of Science degree in Mental Health Counseling from Walden University and a Masters’ of Science degree in Health Services Management from New School University. She is a Board Certified Human Services Practitioner and a Certified Multi-Systemic Therapist.

Ms. Heath's son, Edwin, was murdered on May 13, 2015.  This loss and her experience as a survivor fuel her passion for our work, and gives her empathy for other survivors.

Dale H. Wyatt

Dale.Wyatt.WebMr. Wyatt is an Investigator for the Delaware Department of Justice, Victims’ Compensation Program. Prior to his current position Mr. Wyatt worked for the Superior Court of Delaware as a Judicial Case Manager and also interned with the Department of Corrections, Probation and Parole Office.

He stands by the mission of protecting and serving victims of crime and believes that it is about more than just the investigation and prosecution of the offender - it is also about helping victims and their families along the road to recovery.

Mr. Wyatt is an active member of NOVA (National Organization for Victim Assistance). He has also completed training focused on working with men and boys to prevent violence against women and promoting healthy masculinity. - NYC John Jay Criminal Justice College, Domestic Violence and Sexual Assault training geared towards the knowledge, history, Investigation and legal process surrounding domestic violence and sexual assault cases. - National Institute of Crime Prevention and has received Certification in providing Death notifications from the U.S Department of Justice and Penn State University.

Tara Smith

sherylTara Smith came to Victims' Voices Heard as an intern in April 2019. She joined the board in September of the same year.

Tara was born and raised in Laurel, Delaware. She holds a BA in Interdisciplinary Studies (Philosophy and Sociology) from St. Lawrence University in Canton, New York and an MA in Liberal Studies from St. John’s College in Annapolis, MD. In May of 2020, Tara completed a second Master's Degree in Conflict Analysis and Dispute Resolution at Salisbury University in Salisbury, Maryland. She continues to develop her skills in mediation, facilitation, and leadership.